Monday, September 17, 2012

To review or not to review, that is a darned good question... by Kaje Harper



My friends here at C&D asked me to come and talk about authors reviewing other authors' books.  My first temptation was to duck and cover, because that question can generate a lot of heat.  But Taylor asked me nicely and the reason I got into this in the first place was a love of writing about everything and anything.  So here goes...

When I first got online and found communities of readers and reviewers, my book Life Lessons had just come out.  I had written one book, (well, two if you count the Smashwords freebie) but I had read thousands. So I fell into the wonderful world of Goodreads and ARe and LibraryThing primarily as a reader.  I rated hundreds of books and reviewed dozens, good, bad and indifferent.  I responded to discussions, said exactly what I thought, and fell in love with the whole community of readers.

But at some point after the falling-in-love,  reality began intruding on my little rainbow bubble.

One of the things I didn't take into account at first was that, as an author, I would be considered on a different standing from non-author readers.  Part of my blindness to the issue was that I didn't feel any different.  I'm in my fifties and have a satisfying biomedical career.  Publishing a book felt like a bizarre achievement, something I'd attempted mainly to placate my husband for all the hours I spent typing away in my own world. Exciting as it was, it took time to wrap my head around the idea that I was an author.  And as a newbie I didn't have a lot of fans and followers.  So I didn't realize that my reviews of other writers' work suddenly carried new weight.  I also didn't realize that even someone I saw as a firmly established author, with dozens of excellent books in print, could still be sensitive to every review, and every nuance.

Those facts were brought home to me with a crash when a wonderful established author took objection to an ill-timed and misplaced criticism of mine.  They told me, in part,  “It *is* different coming from a fellow writer -- and if you honestly don't understand why, you've got a learning curve ahead...It's basic writer's etiquette.”

That made me step back and take a look at the issue of rating and reviewing when done by a published author.  Is it different from the same thing done by readers?  Do we as writers owe other writers more support or at least less criticism? Is there a downside to publishing honest reviews of every book I read?

My conclusion was that there is in fact some validity to this.  As an author, when I critique a book I may be seen as an expert in the field, which would give my words more weight.  My review may also get more widespread exposure, since I have fans who follow my posts.  And I could be considered a competitor, at least for authors who write in the same genre as I do.  Negative comments might make it sound as though I think I could write their book better than they did.  On a more personal level, the more time I spend in the genre, the more other authors I actually meet.  There would be a definite social awkwardness to meeting someone whose book you just gave two stars and a mediocre review.

So what's an author to do?

One of the reading groups on Goodreads posed this question and the responses varied widely.  Some authors simply never post ratings or reviews in their field.  Some write reviews but don't attach stars.  Some feel that they have the right to review exactly as they would if they were only a reader and continue to do so. They say that modifying their reviews would not be doing their readers or other writers any service.  Some writers use a private persona so they can freely rate and review books, separate from their author-name.

Quite a few do as I do.  I still rate and review books, but only if I like them.  If I can give a book between four and five stars, I want to share that with prospective readers.  These are the books I want my friends to find and try.  If the book didn't reach four stars for me, if the author is someone who has been sensitive to criticism or someone I'm not objective about, or if I feel that a fair review would require me to make a painful point, I don't rate or review.  I mark those books as 'read' and shelve them away. Some of the books I shelve are in fact four or five stars, some are not.  I've managed to control the OCD that makes me want to comment on every story that passes through my hands.

Is this the ideal solution?  No.  I'm not sure there is an ideal solution.  As time goes by I find myself making even more effort to be diplomatic in my four-star reviews as I point out weaknesses as well as strengths. But this solution at least lets me share my wonderful book finds with my online friends while not appearing harsh, unfair or egotistical.  It's the best answer I could come up with.

What about you?  Authors, what's your approach?  And how do you feel about being reviewed by other authors? Readers, how do you think authors should approach this?  Do you feel differently about a review if it was written by another author and does it matter to you whether that author is highly successful or a newbie?  Do you avoid reviewing author “friends”?  Even without the occasional drama that blows up, the small size of the M/M field and the growing interaction of readers and authors on the net pose some new challenges in figuring out just what “writer's etiquette” should be. 

Kaje Harper

27 comments:

  1. Honestly, for me, a review is a review. It doesn't matter who writes it. I like honest reviews because how many times has one of us bought a book that sounded good from the blurb only to open the pages and find its not very good at all? Most of the time, when I read a review, I don't even notice who actually wrote it. I just read the review itself. But I can see how others might think a review from an author in the same genre might carry more weight. To me, though, it's just another reader expressing their opinion.

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    1. I'm kind of the opposite - I do pay a fair bit of attention to who wrote a review, because I know there are people whose tastes match mine and some who really don't. And if Amy Lane liked something I am definitely more likely to try it.

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    2. Oh, that's a very good point that I've weirdly never considered. I have a suspicion that I'll be paying attention now.

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  2. I admit I'm still trying to figure this out. I'm a new author and have just reviewed a few books for the first time. Was I uncomfortable doing so? Yes, for the very reasons Kaje discusses. Thing is, I'm still very much a reader. I get great joy out of reading and have opinions about the books I read. Did I enjoy the book? Great! Did I love it but it had a major issue? Still great, but I dock a point or star. I'm a high rater, I guess. But because of the risk of hurting feelings, I have demurred from rating books I find seriously flawed. If I review a book, it's because I loved it to pieces and want to let the author and other readers know that. Being rated and reviewed by my peers doesn't bother me at all. They're readers, too. The more the merrier. :D

    This is a much-needed discussion. If there is a writer's etiquette, I want to know about it. Otherwise, like everyone else, I'm making my own rules as I go.

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    1. I think we're all making up our own rules as we go. It will be interesting to see if there's a consensus. (Maybe I should have created a poll for people to check off their approach - that could have been interesting data.) I also don't mind at all being rated by other authors, although a bad rating by someone whose work I respect probably does sting more. A few of the reviews I've had from other authors have made useful points, especially on my first book.

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  3. I'm not an author, but I hit this kind of wall a few months ago when an author I really like was talking about a new release in a blog post. Since I usually enjoy her work, I made more than one "Yay! Can't wait! Anything you write will be awesome! Buying it right now!" comment.

    Then I read the book. And HATED it quite passionately. And of course, this wasn't an author with a zillion reviews so that mine could quietly disappear. So I sat on my thoughts for several days and finally gave it one more star than I wanted to and wrote something like "I usually love her books, but this one didn't work as well for me, this is why..."

    After that, I started keeping my mouth shut about upcoming releases.

    Though I refuse to be dishonest, I just decided that I also refuse to be unkind. Sometimes those goals conflict, but I try to err on the side of kindness (usually). Since I'm not paid to review, but my reviews CAN have some value (not often, but sometimes), I figure that other readers won't suffer too much if I just shut my trap :)

    I will say that a bad review (which is different than a critique in a discussion, though, thank you) from another author does hold a different weight than one from a reader. Since I expect authors I particularly enjoy have similar tastes to mine, I trust their reviews more. And a bad review from an author can reflect poorly on the reviewer, moreso even than the book being reviewed. So you guys have a tough balance to maintain.

    I think your "only books I like" plan is a good one.

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    1. Yeah, I can see the dilemma about posting a negative review for a book you've been highly anticipating. Even after a status update where you say "this is great!" and then it goes downhill it can get awkward. And yet negative reviews are useful guidelines, when readers say why the book wasn't for them. The closeness of the M/M community via blogs and Facebook and Goodreads has a lot of advantages, but it also makes things feel personal. That does make it harder to be objective.

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  4. Knowing how difficult promotion can be, I don't review other 'independent' others. I will occasionally review books from large publishers but mostly I focus on the editing - if an editor should have improved the book that's what I talk about. After all, at a big publisher you're supposed to be assured (as a reader) the best of everything and when all they've really got is the best marketing I think it's more than appropriate to point out. I will review independent books that really impress me, though.

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  5. These are very good points, Kaje. As a reader, I rely heavily on reviews to choose new books, so I can see their value. On the other hand, as a writer, I am extremely reluctant to star in the kind of brouhaha we have seen all too often lately. So far, I have chosen not to review at all for that reason.

    Kiracee

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  6. If I can't give a book at least 3 stars and it's in a genre I'm connected to, I won't review or rate it--I shelve it, for much the same reason you do. I also avoid reviewing anything written by the owner of any press I'm attatched to for much the same reasons. Admittedly, I'm now hesitant to add any books to my profile if I haven't liked them, but that's a different issue.

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  7. Reviewing is a difficult thing to do because tastes are different.

    I rely on reviews of my friends who have a similar taste and ...*cough* authors who write books I love. So yes, if you or Amy Lane or others of the ones I follow write a good review - it's likely that the book lands on my milelong TBR-list.

    But I find myself always searching for an low review because I want to know what has been the reason for less than 3 stars. Sometimes it's something I regard as valid, sometimes I think that this endears the book even more to me.

    So - if someone ranks a book one or two stars - I think the author and other readers should know why.
    After all - reading is still a matter of taste.

    But I find something else entirely more difficult. A few of my online friends have started publishing and I don't know how to review their works. One of them is good to review because she wants to know the truth and even had send me a book now before publishing (ha, and loved all my remarks..or not so but was grateful that I dissected a few really unrealistic things) but another for example gets glowing 5-star reviews from all her friends...and I deleted the sample from my kindle because I've never read anything less appealing (cliché, passive, no dialogues).

    These glowing reviews from friends are the reason that I rely now even more on reviews of people with similar taste...and authors.

    So - I like that you still review and I read your reviews and decide then if the book is for me. I think your approach on not doing negative comments is a good way.

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    1. It is tough when friends write books and writers become friends - that comes up with this genre because it is still pretty small. I don't review anything I've beta read, and I try not to review close friends (even if a book is really good, because what if I don't like the next one - a fixed policy is easier.) I'm glad if the reviews I still write are useful to you. Fortunately there are a lot of good reviewers in the field so when I can't comment on a book there are usually others with similar opinions.

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  8. I definitely have given more weight to a review written by an author whose work I like on many occasions. I figure if I like his/her work, we have similar tastes in books. But I have found that though an author writes great books in a certain genre, they may have quite different tastes when it comes to their "non-author" reading.

    That last part, it totally negates the first part! Hello square one. I trust the people who have written, read or reviewed books that I either also liked or found out I liked because their review steered me towards those books. It takes time to develop an on-line "relationship" with a fellow book lover. Be they author or non, after a while, you just know that that person likes (or doesn't) the same kind of book that you do.

    It is very off-putting when authors squabble publicly (on GR). I have removed one author (none of our lovely hosts or Kaje) from my library due to behavior in reaction to a review of their work by another author. If you don't agree with the review, handle it privately. If you can't get the resolution you seek, tough love, but get over it. You put your words out there for the reading public to respond to honestly.

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    1. It's true that loving an author's writing doesn't mean you like the same reading. The reviewers I put the very most faith in for matching my tastes are not authors.

      A desire not to get into that type of conflict situation is one factor for me in not writing the negative reviews (although not wanting to look like I think I can write their book better is the biggest one.)

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  9. I've often wonders what I should do about this.

    I count as an 'author' on GR because of the two stories that are released with the Don't Read in the Closet series for the M/M Romance group on GR, but I am not published by any of the publishing houses. And I don't anticipate being so for a long time because that's not my current goal in life and not where my focus is. But I would like to be some day.

    So I have to wonder if being so 'real'--I try not to be overly harsh, but I do call a spade a spade--not only costs me from the author side of things, but from the PUBLISHER side of things as well. Are publishers going to be less likely to look at me because I've nailed them for a heinous amount of typos or general bad editing in multiple works? I would hope not if there is factual basis to the statements, but there's always a human side to things, and a 'what's good for business' side also.

    But I'm not published, and I do write out my impressions of a story. I wrote one just yesterday that I felt slightly bad about because in general I really like the author, but that book did not appeal because of its repetitiveness, and that DESERVED to be in the review. It was legitimate and honest feedback, and not being overly critical. I'm not the only reviewer to have made the same comments, even.

    Yes, the more I'm in the genre, the more I talk with the authors I'm reviewing. And I do try not to be mean in my reviews, but if I didn't like the book, I'm going to say why I didn't like the book. A good author is going to KNOW that not every book is for every person, and you're going to get low reviews. From what I've heard/been told, it's the low reviews for no (or poor, i.e. homophobic) reason which are more bothersome than the ones which are legitimately expressed and they can learn something from. (And from my own couple of stories which are on GR as 'books', I agree with that thought.)

    So, authors, you'll have to respond to that and tell me what you think, because I don't know the answer to that question.

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    1. My guess is that most publishers are not obsessive enough to worry about your reviews of their work were you to submit to them. In addition, if you ever do decide to publish, I'm thinking you're likely to avoid publishers whom you feel have done a really shoddy job in the past. So that type of conflict seems like a low probability to me unless you were someone who went OTT and started some kind of boycott campaign against a publisher.

      I personally like to see honest reviews of my work and while no author likes to get low ratings, I appreciate the ones that are thought out and expressed courteously. Sometimes a low rating helps other readers to find a book they'll like or avoid buying one they won't and resenting having spent the money.

      For instance, my story Full Circle doesn't have a romantic HEA - a few reviews rated it lower and state that as their reason. That's perfectly reasonable, and I'm happy if someone who needs a together-forever-HEA doesn't pick that book up and feel like I made them waste money.

      So I hope you continue honest reviewing. I think at this point a couple of free reads don't really force you to consider the public-author POV yet. That comes, IMO, when you start selling books or perhaps if you have enough free work to have developed a bigger audience who treat you as an authority.

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  10. Like you, Kaje, I review books as a way of recommending them to others, though I'm seriously behind. Knowing how hard it is to get word out, especially for a new author, if their story won me over, I want to tell everybody about this fantastic book. I don't rate books that weren't my cup of tea because many times I'll reread later and wonder, "Why didn't I like this? It's wonderful." Also, I seem to find strong points in anything I read, regardless f final impression. Great, thought provoking post.

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    1. Thank you :) I'm afraid I'm so far behind on my TBRs that books I don't like don't ever get a reread. Once in a while I wonder if a book I rated low was just a case of the wrong mood when I read it but you know... so many books, so little time.

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  11. I barely notice who writes the reviews, so the author/reader reviews aren't an issue for me (but I can see how it could be for others). Still, if the review is particularly harsh/crude and I saw that it was written by a fellow genre author, I would stop and frown. I don't think it's professional. In turn, I don't think it's professional either to write a glowing review for something you didn't like.

    I'm a high rater by nature. I've always been that way, giving my teachers high marks when everyone else gave them low marks (just because they could). Maybe I'm just easy to please or I don't focus on annoying details and look at the object/person as a whole, I don't know. I rate 4 and 5 stars, but I rarely review. I've been doing some of it lately because I'm doing the book bingo, but other than that I've decided not to review much. If I think the book is worth 3 stars or less, I simply just mark it as read without giving it a rating. So, my overall average rating on Goodreads is heavily skewed, but my 4 and 5 stars are honest so it shouldn't matter.

    Why don't I review much? I have three reasons (though there are more that I can't think of right now):

    1) If I were to write a negative review, others might see me as being jealous/petty or trying to ruin the other author's career.
    2) The author's friends and fans might flock to my book pages and whack me over the head with 1 stars to show support to the other author (hey, it's been known to happen!).
    3) As you said, things would be weird if I met the author either in real life or just online if I gave said author a negative review.

    Maybe I should make a different persona on Goodreads, like you mentioned above, so I can review all I want to ^.^ I do like writing reviews and used to write a lot of them before this year.

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    1. Sounds like your policy is a lot like mine, except that I like writing reviews, so if I give a book four to five stars, I like to say why. The personal account is tempting, although I'm busy enough in my public persona I'm not sure where I'd find the time.

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  12. I rarely review these days, and hardly ever anyone I'm friends with on GR. Usually what happens is that I find a book I love and write a review. Then the author and I become friends and I don't review them anymore. However, in some case I make an exception when I think the book needs and deserves an extra push.

    Every once in a blue moon a book frustrates me so much I can't shut up about it. It usually happens when the book is actually quite good, but then something in it goes horribly wrong. In that case I try to express my opinion in a concise manner, but not add star rating.

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    1. I've read some good no-rating reviews and I do think it's a way to make a point without impacting a book's rating. It's interesting how those star numbers often make people much more uptight than the actual words of the review.

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  13. I tend to agree with (for example) Damon Suede's reviews, both because I usually agree with his assessment and because he puts so much thought into them and details why the book was exceptional. He likely is not rating the books that were not 4- or 5-star reads, which is slightly frustrating. If I had a detailed review, it would help me to decide if the book was a good fit for me (or not), and most GRs reviews just don't go into that kind of depth. Unfortunately, I understand the tendency to back away from reviewing with the kind of insanity being displayed lately, but I just don't see that there is a way around the crazies without a) outing all of them or b) quitting reviewing. Neither of these seems like a good solution (and, of course, the crazies are like a hydra - cut the head off one, and three grow in its place).

    Being a new-to-m/m reader, I have had to cultivate a whole new group of GRs reviewers to follow, which has been made slightly easier by the fact that many of the authors that I have enjoyed reading (who then, in my mind, would probably enjoy reading what works for them in creating their own works) also review. I also have loved how personable and available m/m writers have been. While Jill Shalvis is probably my favorite m/f author, there is absolutely no way in the world that I would email/message her because there is no chance of receiving a response (and that's why we send them, right?). A m/m author just today responded to a message that I sent, and this author is a pretty big name. It makes me feel like I belong, which is kind of how I feel about authors who review - it's just one more way that I feel connected to the product and its producer when an author does the same things (read, review, actively participate in GRs groups - like you, Kaje!) with the little peons like me. :) I am much more likely to want to support an author if he/she is not held high above me, because at the end of the day, we all put our underwear on one leg at a time.

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    1. But if Damon were to do reviews for lower starred books, he could probably really affect a book's sales because you're not the only one to put stock into what he says. (I do too, for example, though I rarely read reviews before buying. I nearly always agree with his opinion, though, so I could fall into that mindset if I wanted.)

      I can understand the frustration, don't get me wrong, but it's also exactly what Kaje said as far as affecting each other as authors, and I can see that being very dangerous.

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    2. I really enjoy the interactions with other writers and readers, and sharing favorites. At the same time, the smallness of the genre makes everything feel more personal. It amplifies the good interactions but also the negative ones. I think that's part of what makes so many of us authors cautious.

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  14. I'm one of the ones who's gone to not rating or reviewing anything in my own genre or by people I know. It's just not worth the potential for trouble. Maybe when things have calmed down a bit, I'll do so again, but not yet. And I considered the "only review if I like it" idea, but then thought, well that just means a non-reviewed one will be assumed to be a negative review simply by its absence! So I just kind of threw up my hands about the whole thing, I'm afraid. I'm too scared to get into a fight about it all.

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    1. You could go with "the occasional review when I really love it" maybe. That is an issue. I once PM'ed another author who had reviewed a bunch of my books and then just shelved one, to tell her to feel free to put a lower rating on it, and she said she liked it but just was busy and didn't have time to review. I definitely had the perception that no review meant bad, whether or not that was the real reason. I shelve books for a variety of reasons other than low ratings myself, including some I really love, but it does run the risk of looking like a put-down for the book. No way to win completely.

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